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MERRIFIELD GRANITE & MARBLE

3-YEAR LIMITED WARRANTY

Merrifield Granite and Marble warrants to you, owners (warranty is transferable) of Natural Granite Products, that upon the following terms and conditions, Merrifield Granite and Marble at its option, will repair or replace, without charge, your Natural Granite Products, provided that Merrifield Granite and Marble determines that the product has failed due to any defect in fabrication or installation during the first three (3) years from the installation date. The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear, and acts of nature, scratches or chips.

General Residential Warranty Terms and Conditions

This warranty applies only to Products fabricated and installed by Merrifield Granite and Marble.

This warranty applies to installations of Stone Products that have been permanently installed in residential residences for countertop usage and that have not been moved from the original, permanent installation. This warranty does not apply to any other installations of granite.

This warranty applies to Products purchased from and installed by Merrifield Granite and Marble after January 1, 2011, for owner-occupied residences only.


To obtain service under this limited warranty, you must contact Merrifield Granite and Marble at (703)440-8855. To qualify for repair or replacement, you must provide the original sales receipt clearly showing both the date of purchase and the date the installation was performed by Merrifield Granite and Marble. You must permit Merrifield Granite and Marble authorized agent to inspect the installation of the product. You will reasonably cooperate with Merrifield Granite and Marble in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by Merrifield Granite and Marble and communicated to you in a timely manner. Whether Merrifield Granite and Marble performs repair or replacement of your installation, we will seek to obtain the best possible result. Since Granite is created by nature, exact color match to the originally installed Granite cannot be guaranteed.

If during or after installation, you decide that you do not approve of the material you selected or the natural color variations and veining of your installation, replacement is not covered by this warranty. This warranty does not cover the natural characteristics of stone, which include but are not limited to, color variations, water lines, fissures or surface pits and blemishes.

A courtesy seal is applied to all Merrifield Granite and Marble Natural Stone Products at the time of installation. It is recommended that the consumer apply or have applied a long lasting seal within 6 months of the original installation and once every 6 months thereafter. Natural stone is porous and may therefore result in staining. Food or liquid stains, damage caused by chemicals or physical use or abuse are expressly excluded within this warranty.

This warranty shall be null and void unless the Natural Granite Products have been paid for in full.

To qualify for coverage under this warranty, you should maintain the countertop in accordance with the Merrifield Granite and Marble Natural Granite Product Care and Maintenance Guide provided free of charge at the time of installation or upon request to Merrifield Granite and Marble. Please visit us at www.merrifieldgraniteandmarble.com for more information.

This warranty covers seam performance but not the appearance of the seam. Seam failure due to settling or structural issues unrelated to the countertop installation, are not covered.

This warranty does not cover use of products for "commercial" uses, uses of products exposed to outside weather and climate conditions, abnormal use or conditions, or abuse in any way. "Commercial use" includes, but is not limited to, use in a store, office or other place of business. "Abnormal use or conditions" includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat or uneven exposure to weather conditions, physical or chemical abuse, and damage from ordinary wear and tear or improper care and maintenance. . Improper care of Natural Granite Countertops may result in staining, scratches or chips. In addition, this warranty will not cover damage from vandalism, use of improper cleaning solutions or damage from the dropping of heavy objects on the countertop.

Merrifield Granite and Marble is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents.

Merrifield Granite and Marble's obligation under this warranty is limited solely to the repair or replacement of the countertop including necessary labor charges needed to repair or replace the Natural Granite Products covered by this warranty. Merrifield Granite and Marble will repair any area of the installation that is determined by Merrifield Granite and Marble to be defective. Merrifield Granite and Marble will pay for the cost of the product, labor involved in the removal and replacement of the original installation of the Merrifield Granite and Marble Natural Granite Products only and for plumbing and electrical disconnect and reconnect charges to the extent determined necessary by Merrifield Granite and Marble. You will be responsible for any other costs associated with or arising out of the repair or replacement. Should Merrifield Granite and Marble elect to replace your Natural Granite Countertop installation, your warranty will continue from the original date of installation and not from the date of repair or replacement.

Except as provided in this limited warranty, Merrifield Granite and Marble shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Merrifield Granite and Marble makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein.

To obtain service under this limited warranty, contact:

Website: www.merrifieldgraniteandmarble.com

E-mail: info@merrifieldgraniteandmarble.com

Tel: (703)440-8855

Fax: (703)440-8856

 

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